Filters

 

 WooCommerce > Feed.biz > Configure > Filters You can perform a selective export of your catalog from the Filters tab, different filters are available: manufacturer, supplier. You will move from right to left manufacturers or suppliers that you want to filter. Thus the products covered by the column on your left, marked by a red […]

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Attribute Mapping

 

 Attributes Mapping You need to create product attributes on Products > Attributes, then map them with available Feed.biz attributes: EAN, UPC, Manufacturer, Supplier Default Condition  Default condition of product / offer when export to marketplaces.

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Connection

 

 You are using the plugin for the first time, you must configure your connection settings that will allow the plugin to connect Feed.biz system Copy your connector URL on Configuration > Credentials tab: Verify connector URL on Feed.biz:

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Couldn’t import a duplicated Reference/SKU

 

 You export your products and you get an error message like this one: Couldn’t import a duplicated Reference/SKU (XXX-YYY) The concerned product is a duplicate, that means that the product reference is present at least twice in the database which is wrong. Example for duplicate:   You must ensure that each product and each combination […]

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Unable to find product for this SKU

 

 You import an order and you get an error message like this: orders_import.php/373: Unable to find product for this SKU (XXX-YYY) The module searches for the product by Reference (SKU), but couldn’t find the product in your database. You have exported the product using the module to WooCommerce? Check that the product still exists in […]

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Multistore frequent questions and problems

 

 You have been redirected to this page most probably because you use the multistore mode of Prestashop, so you have to be aware of the most general cases, most frequently encountered; Contexts Using multistore, you agree to have read the correlative documentation of Prestashop and not to contact us for issues related to contexts; The […]

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Marketplace self integration, how it works? what is the role of each?

 

 You have been redirected to this page so that concepts of context and principle of catalog self-integration on a marketplace are well understood, how we operate, how to have a successful marketplace integration.   Marketplace vs eBay It is often claimed that sending products on eBay is simpler and less burdensome, which is true. Why? […]

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The product has multiple profiles in several categories

 

 You export a feed and you get the following error message: Product “123” has several profiles in several categories ! This is a phenomenon of overlapping categories that could lead the module not being able to determine the right profile; In the module configuration, you have several categories associated with multiple profiles Your product is […]

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Product Creation – Support Request

 

 You have a problem with creating products and you need support, follow the instructions below: Checking the profiles and models configuration Each profile must be complete (red stars indicate mandatory fields) Each profile must be linked to a model (“Model” selector) Each model to a WooCommerce model (unique model since August 2015: SUBMISSION CREATING PRODUCTS MK) […]

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After updating the module

 

 After updating the module, we recommend that you perform the following steps to be sure that a malfunction does not come from a badly saved configuration or from the cache; 1 – Save the module configuration: Go to Modules > WooCommerce and click on the “Save the Configuration” button, it has the effect of recording […]

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